Home Forums Support Adding notes to Reccuring invoice and affects on Auto Billing.

This topic contains 4 replies, has 2 voices, and was last updated by  Hillel Coren 1 month, 2 weeks ago.

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  • #23651

    Strider27
    Participant

    Hi all,

    Does adding notes (Public or Private) to a Recurring Invoice cancel Srtipe CC Autobilling (i,e, the stored credit card token and automated billing on due date), as we are trying to add notes to a few of the recurring invoices and are getting a warning saying. “Are you sure? Due to NACHA rules, changes to this invoice may prevent ACH auto bill.”

    What confuses me is the “may prevent auto bill” but does not state in which exact cases, i.e. if the total changes? if due date changes? Does this affect Credit Cards? etc…

    Has anyone else come across it? Can the devs help, or is this a question for OmniPay.

    #23652

    Hillel Coren
    Keymaster

    An ACH recurring invoice can not be changed within 10 days of being charged.

    #23653

    Hillel Coren
    Keymaster

    This affects ACH auto-billing, it doesn’t affect credit card auto-billing.

    #23654

    Strider27
    Participant

    Hello Hillel,

    Thanks for the response.

    Does this only apply to ACH? So Credit Card tokenised billing with Stripe should not be affected?

    #23655

    Hillel Coren
    Keymaster

    Yes, that is correct

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