Home Forums Support Archived Invoices – Emails / Amount reporting

This topic contains 2 replies, has 2 voices, and was last updated by  Equilibrium3 3 weeks, 2 days ago.

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  • #20585

    Equilibrium3
    Participant

    Hello again

    I want to know about archived Invoices.
    OK let us say I have an invoice which is overdue.
    But it became a bad debt and the client refused to pay. And i just archive it.
    Do the emails stop being sent (endless reminders)?
    Does it still get added to the outstanding widget in the dashboard?
    (as that affects my view of my business growth)
    Does it also stay added to the total invoices widget?
    Does it still appear in the customer’s outstanding at the top when viewing client?

    Thank you

    P. S. I did read the docs on invoices.
    Under archived Invoices it just says it will not appear in the list.
    Doesn’t mention the amounts and if they’re added to the places I queried about.

    • This topic was modified 3 weeks, 2 days ago by  Equilibrium3.
    #20589

    Hillel Coren
    Keymaster

    Do the emails stop being sent (endless reminders)? Yes
    Does it still get added to the outstanding widget in the dashboard? Yes
    Does it also stay added to the total invoices widget? Yes
    Does it still appear in the customer’s outstanding at the top when viewing client? It depends on the filter

    #20591

    Equilibrium3
    Participant

    OK that’s very clear and helpful.

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