Home Forums Support Can't login anymore

This topic contains 4 replies, has 3 voices, and was last updated by  Hillel Coren 3 years, 11 months ago.

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    This morning I want to create new invoices, but ninja won’t let me login anymore (These credentials do not match our records) :((

    I use a local server and the last version 2.4.6

    try another browser same problem the password is cached in the browser so that can’t be wrong


    any hints?


    Hillel Coren

    Try using /forgot to reset your password.



    You are right it is the same as the ‘Forgot your password?’ hyper link on the login screen

    But then I have to first enable the email part which I do not use

    anyway thanks for your fast reply



    I get same error(These credentials do not match our records.)
    when I want login, only way for login is forget password!
    please help for this issue


    Hillel Coren

    Are you self hosting or using invoiceninja.com.

    If you’re sure the email\password are correct you may want to try testing with a different browser.

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