Home Forums Support Can't login anymore

This topic contains 4 replies, has 3 voices, and was last updated by  Hillel Coren 3 years ago.

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  • #1842

    mangaan
    Participant

    This morning I want to create new invoices, but ninja won’t let me login anymore (These credentials do not match our records) :((

    I use a local server and the last version 2.4.6

    try another browser same problem the password is cached in the browser so that can’t be wrong

    help!!!!!!

    any hints?

    #1843

    Hillel Coren
    Keymaster

    Try using /forgot to reset your password.

    #1854

    mangaan
    Participant

    You are right it is the same as the ‘Forgot your password?’ hyper link on the login screen

    But then I have to first enable the email part which I do not use

    anyway thanks for your fast reply

    #2607

    Anonymous

    I get same error(These credentials do not match our records.)
    when I want login, only way for login is forget password!
    please help for this issue

    #2608

    Hillel Coren
    Keymaster

    Are you self hosting or using invoiceninja.com.

    If you’re sure the email\password are correct you may want to try testing with a different browser.

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