Home › Forums › Support › Client doesn't want to receive payment/reminder emails This topic contains 7 replies, has 2 voices, and was last updated by Hillel Coren 1 month, 1 week ago. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts February 13, 2019 at 10:11 pm #19418 kidjake28Participant Can I specify for a particular client whether they receive reminders and/or payment emails? February 14, 2019 at 6:09 am #19419 Hillel CorenKeymaster Reminders yes, payment emails no. February 14, 2019 at 1:47 pm #19437 kidjake28Participant Where would I find the reminder setting? February 14, 2019 at 2:20 pm #19438 Hillel CorenKeymaster On the edit client page February 14, 2019 at 2:39 pm #19439 kidjake28Participant I’m using InvoiceNinja 4.5.9 but I’m sorry I must be an idiot as I do not see anything relating to payment reminders? Under Client/Edit -> Settings section Currency Language Payment Terms Task Rate Client Portal There is a messages tab that is blank. Any help appreciated. February 14, 2019 at 2:53 pm #19440 Hillel CorenKeymaster Are the reminders enabled on Settings > Templates and Reminders? February 14, 2019 at 2:54 pm #19441 kidjake28Participant They actually are not but the client is saying that he is getting reminders??? February 14, 2019 at 2:58 pm #19442 Hillel CorenKeymaster Not sure, it’s the first time I’ve heard of this problem. If a reminder was sent it should be shown on the activity tab on the client overview. Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic.