Home Forums Support Client doesn't want to receive payment/reminder emails

This topic contains 7 replies, has 2 voices, and was last updated by  Hillel Coren 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #19418

    kidjake28
    Participant

    Can I specify for a particular client whether they receive reminders and/or payment emails?

    #19419

    Hillel Coren
    Keymaster

    Reminders yes, payment emails no.

    #19437

    kidjake28
    Participant

    Where would I find the reminder setting?

    #19438

    Hillel Coren
    Keymaster

    On the edit client page

    #19439

    kidjake28
    Participant

    I’m using InvoiceNinja 4.5.9 but I’m sorry I must be an idiot as I do not see anything relating to payment reminders?

    Under Client/Edit -> Settings section

    Currency
    Language
    Payment Terms
    Task Rate
    Client Portal

    There is a messages tab that is blank. Any help appreciated.

    #19440

    Hillel Coren
    Keymaster

    Are the reminders enabled on Settings > Templates and Reminders?

    #19441

    kidjake28
    Participant

    They actually are not but the client is saying that he is getting reminders???

    #19442

    Hillel Coren
    Keymaster

    Not sure, it’s the first time I’ve heard of this problem.

    If a reminder was sent it should be shown on the activity tab on the client overview.

Viewing 8 posts - 1 through 8 (of 8 total)

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