Home Forums Support Counter reset options

This topic contains 6 replies, has 2 voices, and was last updated by  zjenko 4 months, 2 weeks ago.

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  • #18139

    zjenko
    Participant

    Hi,

    Just a quick question – if we set the reset counter on ‘Annualy’ what is the desired effect here? Is it one year from now or is it at the turn of the year?

    Br, Z

    #18140

    Hillel Coren
    Keymaster

    At the start of the year

    #18141

    zjenko
    Participant

    Thank you. It would seem ours didnt reset… how does ninja reset the counter?

    #18142

    Hillel Coren
    Keymaster
    #18143

    zjenko
    Participant

    Not sure what your asking. Cron is enabled and active on our server.

    #18144

    Hillel Coren
    Keymaster

    Have you enabled the send-invoices and send-reminders crons per the docs?

    #18145

    zjenko
    Participant

    Aaah so they have to both be enabled in order for the reset counter to work… will do.

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