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This topic contains 5 replies, has 2 voices, and was last updated by  Hillel Coren 3 months, 1 week ago.

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  • #20074

    infoa1
    Participant

    anyone know the correct format to have the import files?

    i created a few products from the invoiceninja and then export them and used that as a guide to manually add some of our existing products but althouhg the import is proceesing find ..all items appear under the Product field

    also on the export the column where the VAT is dissapears thus you cannot import that field

    #20083

    Hillel Coren
    Keymaster

    You can use any format, you’re able to map the fields once the file is uploaded.

    #20084

    infoa1
    Participant

    where can we map the fields?
    we uploaded a section of our products and we can only fix it if we go one by one

    20GJS00200 LENOVO THINKPAD 13 13.00 VAT 19.000% <– this is after we manually edited the product
    500658-B21;HP 4GB DR PC3-10600 (DDR3-1333) R CAS-9;75 0.00 0.000% <– this is how its imported the next unedited product

    #20089

    Hillel Coren
    Keymaster

    I think the app is having trouble parsing the CSV file

    #20091

    infoa1
    Participant

    any other option? as without importing the existing products and customer we have which is a lot then this app will not be usuful for us!

    #20093

    Hillel Coren
    Keymaster

    Is the file in CSV format (Comma Separated Values) with commas separating the fields?

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