Home Forums Support Customer sees ServerErrorResponseException error after successful payment

This topic contains 1 reply, has 2 voices, and was last updated by  Hillel Coren 6 months, 1 week ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #19084

    andrewk
    Participant

    After successfully completing payment with credit card, the customer sees an error message

    The top message in blue says: “Successfully applied payment.”

    But the bottom says Guzzle\Http\Exception\ServerErrorResponseException

    Screenshot:
    https://s3.amazonaws.com/4rk/screen-shot-2019-02-06-09.49.49-wy8849m9.png

    This was the URL where that screen / error showed:
    https://fin.invoice.services/view/

    Additional Context:
    The payment did go through, the customer got a confirmation email, and I see the payment in my Stripe dashboard.

    I am accepting payments through Stripe gateway.

    Do I have something mis-configured or is this an application bug?

    I am hesitant to start billing all of my customers and have them see this.

    • This topic was modified 6 months, 1 week ago by  Hillel Coren.
    #19086

    Hillel Coren
    Keymaster

    This is the first report I’ve heard of this issue.

    I suggest using the test Stripe keys to see if you can reproduce the problem.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.

Posted in: