Home Forums Support Google Play Store Self-Hosted Renewal

This topic contains 5 replies, has 2 voices, and was last updated by  ahelton 2 weeks, 5 days ago.

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  • #21757

    ahelton
    Participant

    Hi,

    I evidently had auto-renewal enabled for the Invoice Ninja Android App. I noticed that when I received payment confirmation, it says it’s for the “Self Hosted Installation Android Application access (Invoice Ninja – Legacy app).” Will this apply to the new app? Or do I need to seek a refund for this and then re-purchase it for the new app?

    Thanks,
    Andrew

    #21758

    DavidBomba
    Keymaster

    @ahelton the subscription can be cancelled now as the new application is free for self hosters.

    If you have troubles cancelling the subscription or can’t get the refund send us an email at [email protected] and we’ll process that from our side.

    #21766

    ahelton
    Participant

    Thanks, David. I’ve cancelled my subscription and requested a refund through the Google Play Store. If that doesn’t work, I’ll let you know.

    #21767

    ahelton
    Participant

    Welp, Google denied my request. Could y’all handle it on your end?

    #21771

    DavidBomba
    Keymaster

    @ahelton send us an email to the above address. We’ll need your Google play email address to find the transaction.

    #21777

    ahelton
    Participant

    Email Sent. Thanks.

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