Home Forums Support Help. Two-Factor Authentication

This topic contains 2 replies, has 2 voices, and was last updated by  juanfernandes 2 months ago.

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  • #20304

    juanfernandes
    Participant

    Hi

    I just got my phone back after it was sent back for repair and I’m now in the process of restoring it – but it seems google authenticator does not backup sites I had added Two-Factor Authentication for.

    So it seems I am locked out. Is there a way I can reset this?

    My email is: [email protected]

    I have access to my email address and I know my password.

    #20463

    Hillel Coren
    Keymaster

    Sorry for the late response, my email notification was in my spam folder.

    If you’re still having trouble please send an email to [email protected] and we’ll help.

    #20543

    juanfernandes
    Participant

    All sorted now, thank you

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