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This topic contains 2 replies, has 2 voices, and was last updated by  imjayflash 1 month, 2 weeks ago.

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  • #20023

    imjayflash
    Participant

    I am currently using the i Frame feature for my WordPress page; however, people are having issues once they get to the authorization to pay. After they sign and click pay now, they have been getting the following error: “An error occurred, please refresh the page and try again.” I tried it as well, but it works on Chrome. Had the testers try Chrome and it worked as well. Safari works for mobile; however, I got the same error they received on my laptop and desktop. Is there something I can do to fix this?

    #20027

    Hillel Coren
    Keymaster

    I think it’s related to 3rd party cookies, it can be fixed by having the client change their browser settings but you may want to disable the feature.

    #20311

    imjayflash
    Participant

    Hello Hillel,

    Would you happen to know where I can find instructions on how to disable the feature? I’ve looked and have been unable to figure it out.

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