Home Forums Support Invoice email cannot be opened (pdf + button)

This topic contains 7 replies, has 2 voices, and was last updated by  Hillel Coren 1 year, 1 month ago.

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  • #20489


    Hi forum,

    I don’t know what’s changed (self-hosted install), but invoices cannot be opened in the email:

    1. The $viewButton is not working
    2. The pdf is corrupt

    Good to know:

    • Laravel 5.3 & php ^7.1

    The viewButton problem

    • The actual problem is that the domain url (env(‘APP_URL’)) is not generated in the email.
    • It is however in the settings/advanced/client portal view, where the iFrame input is empty and thus the example is showing http://<my-domain-name>/view/...
    • It works locally, but not on production
    • I logged out $url in /app/Models/[email protected]() and got my domain name.

    The pdf problem

    • Pdf generation with the current invoice template has worked before
    • I’ve tried using local phantomjs & phantomjscloud (with multiple api keys), both unsuccessful atm
    • Not getting any relevant errors – only getting a Balances do not match error, but that seems to be on opening the /invoices/{id}/edit page

    Please suggest how to further debug or fix. I very much appreciate your support!


    • This topic was modified 1 year, 1 month ago by  thomas_inckx.
    • This topic was modified 1 year, 1 month ago by  thomas_inckx.

    Hillel Coren

    Which version of the app are you using?

    Your best bet is finding out what changed, maybe your webhost made a change?



    I’m sorry, version 4.1.5 and I’m kinda my own webhost.


    Hillel Coren

    I suggest trying to upgrade, that’s a much older version.

    You may want to setup a new app and then copy over the database and .env file.



    That would be ideal, however we’ve made quite a few changes to the code base and upgrading would be a huge effort, for which I haven’t got the time in the first days.

    Any other suggestions maybe?


    • This reply was modified 1 year, 1 month ago by  thomas_inckx.

    Hillel Coren

    Sorry, hard to say.

    Maybe try checking for differences between local and production?



    Ok, I got some things to work again. I’ve:

    • Pushed my local repo to production again
    • Restarted Supervisor workers, status was FATAL

    Now, the PDF is not attaching anymore but I’m finally getting a Phantomjs error:

    Invalid response

    When I run the test script, there’s a couple of errors:

    • ReferenceError: Can't find variable: $http://example.com/view/drdabcehabzwgauoebzzp4w86al5qaztf?phantomjs=true&phantomjs_secret=: 116
    • ReferenceError: Can't find variable: fxhttp://example.com/view/drdabcehabzwgauoebzzp4w86al5qaztf?phantomjs=true&phantomjs_secret=: 171
    • ReferenceError: Can't find variable: jQueryhttp://example.com/pdf.built.js?no_cache=4.1.5: 82582
    • ReferenceError: Can't find variable: $http://example.com/view/drdabcehabzwgauoebzzp4w86al5qaztf?phantomjs=true&phantomjs_secret=: 349
    • … and a couple similar errors

    Any suggestions on how to debug this?

    I appreciate the reactivity here!


    Hillel Coren

    It looks like jQuery may be missing from the compiled JavaScrip files.

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