Home Forums Support Invoice value sent to Stripe is wrong (JPY)

This topic contains 2 replies, has 2 voices, and was last updated by  Hillel Coren 3 weeks, 4 days ago.

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  • #21701

    kyanpingu
    Participant

    Hi support,

    I’m using the hosted version and since a few days the clients have issues to pay invoices via Credit Card (Stripe).
    The error was a generic (declined by bank without further reason) and I thought it’s an issue with the card issuer. As it happened to several cards and clients I dug deeper and saw that in the POST request two “0” were added to the billed amount.
    E.g.: Invoice is 100’000 JPY which is displayed correctly within the clients invoice, but Stripe received a request for 10’000’000 JPY
    POST Request which arrives in Stripe:
    {
    “amount”: “10000000”,
    “currency”: “JPY”,
    “confirmation_method”: “manual”,
    “confirm”: “true”,
    “description”: “Invoice XXXX”,
    “payment_method”: “XXXX,
    “setup_future_usage”: “off_session”,
    “save_payment_method”: “true”,
    “customer”: “cus_XXXX”
    }

    Could you please look into this issue asap?

    Thank you in advance!

    #21711

    kyanpingu
    Participant

    It was working on August 23rd and the first issue occurred August 26th.

    #21728

    Hillel Coren
    Keymaster

    Please compare against older requests, I believe the value/format is correct.

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