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This topic contains 2 replies, has 2 voices, and was last updated by  Titanfail 2 months, 2 weeks ago.

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  • #21690

    thewhiterussian
    Participant

    After migration to new hosting, the screen keeps looping to
    https://accounts.myaccount.com/public/setup

    I get the following screen shot.

    https://drive.google.com/open?id=1Sdxlu9xEUp7zKOxoU92Uf1MT1o_s8ejU

    — Commands to create a MySQL database and user
    CREATE SCHEMA ninja DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci;
    CREATE USER ‘ninja’@’localhost’ IDENTIFIED BY ‘ninja’;
    GRANT ALL PRIVILEGES ON ninja.* TO ‘ninja’@’localhost’;
    FLUSH PRIVILEGES;

    The hosting company moved the database. All the users and passwords etc.

    When I enter the password, it just takes me back to the screen.

    How can I fix this please?

    #21691

    thewhiterussian
    Participant

    .env file was copied across and on test emails work.

    #21692

    Titanfail
    Participant

    The problem is likely in the .env file. Specifically, it sounds like you were running a local SQL server before the migration, and the .env file is still pointing to localhost.

    You’ll need to edit the file to make sure the DB_HOST= line points to the actual IP/hostname of the SQL server, and make sure that the server itself is configured to accept connections from your webserver’s address.

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