Home Forums Support Partial Payments

This topic contains 9 replies, has 6 voices, and was last updated by  VDS 2 months, 3 weeks ago.

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  • #5914

    Maff
    Participant

    Hi,
    Is there a way to allow customers to make partial payments on Invoices?
    after each payment the balance would update.
    or is there a work around for something like this?

    Thanks!!

    #5915

    Hillel Coren
    Keymaster

    You can accomplish this by setting a value for Partial\Deposit on the invoice.

    #6825

    TGHepburn
    Participant

    Is there a way for the client to choose the amount they wish to pay?

    #6827

    TGHepburn
    Participant

    When I enter an amount into the partial/deposit field on the invoice, this amount shows as the new payment amount when passed to PayPal. There appears to be no way for the client to change this amount anywhere in the process. I’m needing this opened up so the client can enter a different amount.

    I’m not sure if I need to look in my PayPal account to change something or on the Invoice Ninja side to change something.

    #6830

    Hillel Coren
    Keymaster

    Sorry, we don’t support the client setting the amount they want to pay.

    #6872

    WhatNoWebsite
    Participant

    I just did this while sat with a client. We agreed a deposit (it was 250) and I reduced it to 200 as we agreed and accepted on their behalf.

    Yes, not a perfect solution but that drop of 50 Euros got me the deal and they still end up paying the balance anyway, just over an extra month that’s all.

    #14500

    Tassel
    Participant

    Any movement toward this feature? This would be a pretty critical item for us. I’d love to see it implemented.

    #14501

    Hillel Coren
    Keymaster

    Sorry, we don’t plan to implement this change.

    #14756

    Tassel
    Participant

    That’s a real shame. This is a great tool that you’ve clearly put a lot of work into, but without the ability for users to drive their own installment payments, we’re going to have to find another solution.

    #18691

    VDS
    Participant

    Yes. If you are collecting requests on this, I need this feature as well. I have customers who cannot pay their entire invoices, and I need them to be able to choose an amount they can pay. For me to go in and manage a deposit for each invoice, and continue to update that is not feasible. If I could enter an ongoing monthly amount to pay the invoice might be an option, but that is not going to cover the entire range of situations. For me, I could really use this feature as well.

    🙂 – Thanks!

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