Home › Forums › Support › Pdf in email corrupted This topic contains 14 replies, has 2 voices, and was last updated by Garod 3 years, 3 months ago. Viewing 15 posts - 1 through 15 (of 15 total) Author Posts January 13, 2016 at 3:44 pm #1983 GarodParticipant Hi, When I receive an invoice email, the pdf is corrupt. It won’t open in any application. Please advise January 13, 2016 at 3:46 pm #1984 GarodParticipant Should have mentioned I have installed the self hosted version January 13, 2016 at 4:21 pm #1987 Hillel CorenKeymaster Is the live PDF preview working? Also, are you testing with standard invoices or recurring? January 13, 2016 at 4:43 pm #1988 GarodParticipant The preview works fine, I can also download the pdf from there. I can download an invoice pdf from with the admin also. The problem is just with the pdf contained in the invoice email. I’m testing the standard invoices January 13, 2016 at 6:22 pm #1989 Hillel CorenKeymaster Which version are you running? January 13, 2016 at 6:36 pm #1990 GarodParticipant I downloaded the latest version an replaced the previous one via FTP January 13, 2016 at 6:42 pm #1991 Hillel CorenKeymaster To be clear, v22.214.171.124 January 13, 2016 at 6:44 pm #1992 GarodParticipant correct January 13, 2016 at 6:44 pm #1993 GarodParticipant downloaded from here: https://www.invoiceninja.com/self-host/ January 13, 2016 at 8:06 pm #1994 Hillel CorenKeymaster Could you send a sample corrupted PDF to [email protected]. Are you using a custom invoice design? January 13, 2016 at 8:07 pm #1995 GarodParticipant Sending now January 13, 2016 at 8:13 pm #1996 Hillel CorenKeymaster Thanks, it’s a pretty large PDF. Do you see the same problem with a simpler invoice. If you have a logo can you test without it. January 13, 2016 at 8:34 pm #1997 GarodParticipant I removed the logo and the pdf worked, I’ve forwarded the email to you. I’m glad it was a simple fix, though I’m sorry for having taken up your time January 13, 2016 at 8:37 pm #1998 Hillel CorenKeymaster Great, thanks for letting us know. Maybe it will work with a different version of your logo. I’ve never seen this before. January 13, 2016 at 8:39 pm #1999 GarodParticipant I feel privileged that I could add a new confusion Author Posts Viewing 15 posts - 1 through 15 (of 15 total) You must be logged in to reply to this topic.