Home Forums Support PDF preview not appearing in Firefox

This topic contains 3 replies, has 3 voices, and was last updated by  Hillel Coren 1 month ago.

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  • #19815

    philipmjmartin
    Participant

    So this just happened but has never been an issue previously. PDF preview still works in Chrome, so I’m guessing it’s not an Invoice Ninja problem, but does anyone know a fix?

    I am using invoiceninja.com

    thanks
    Phil

    #19817

    Hillel Coren
    Keymaster

    One option is to enable ‘prevent download’ on Settings > Account Management.

    This will use a JavaScript based PDF renderer rather than the browser’s built in renderer.

    #21891

    Anonymous

    philipmjmartin I’ve seen this happen with other sites too, you need to check how your Firefox is configured to handle the PDF. Go to options then scroll down to the application section ant try the following:

    https://support.mozilla.org/en-US/kb/applications-panel-set-how-firefox-handles-files

    I have seen the case where the pdf preview works when the “Preview in Firefox” and fail when “Use Adobe Acrobat Reader” is selected. You might want to see which works for you. For me, it works with the “Preview in Firefox”

    Hillel Coren I’ve recently began evaluating IN and its quite impressive! Congrats to you an your team!

    #21906

    Hillel Coren
    Keymaster

    Thanks! Wait till you see v2 🙂

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