Home › Forums › Support › Quote Emails Send, Invoice Emails Fail To Send This topic contains 9 replies, has 2 voices, and was last updated by Hillel Coren 1 month ago. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts December 14, 2018 at 5:56 pm #17530 zerofoxParticipant Using the invoice ninja site I can’t get invoices to send. But quotes seem to send just fine. I have a self-hosted plan but I am not currently self-hosting. Let me know what info you need from my side. Thanks! December 15, 2018 at 3:33 pm #17535 Hillel CorenKeymaster Are you seeing a specific error? There may be more details if you click ‘Email history’ on the client overview page. December 15, 2018 at 8:14 pm #17540 zerofoxParticipant No specific error. It says in the client portal “System emailed invoice X to X” but no invoices are going though including the test invoices I’ve sent to myself. But quotes seem so send just fine. December 16, 2018 at 5:46 am #17541 Hillel CorenKeymaster What do you see when clicking ‘Email history’? December 16, 2018 at 3:53 pm #17545 zerofoxParticipant I’m not following you, I can’t find an email history bottom or tab. The closest I can find is looking at the history it says “Initial Email client X 10/Dec/2018 – 6 days ago” But nothing has come though. December 16, 2018 at 3:54 pm #17546 Hillel CorenKeymaster Assuming you’re using our hosted platform there should be an ‘Email history’ link near the contact details. December 16, 2018 at 4:19 pm #17550 zerofoxParticipant Okay got it. This is what’s in the log “Delivered | 16/Dec/2018 09:16 smtp;250 2.0.0 OK 1544976979 n127si5765332itc.67 – gsmtp ASPMX.L.GOOGLE.com (220.127.116.11)” But nothing is in my spam or inbox. Nothing is getting through to my customers. December 16, 2018 at 4:23 pm #17551 Hillel CorenKeymaster Not sure, you may want to check if not attaching the PDF helps. December 16, 2018 at 4:28 pm #17552 zerofoxParticipant The PDF isn’t attached, they have to click on the link to view the invoice. I just double checked attach PDF is not checked in the settings. December 16, 2018 at 4:29 pm #17553 Hillel CorenKeymaster Sorry, not sure… Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic.