Home Forums Support Recover your password results in Your session has expired.

This topic contains 9 replies, has 3 voices, and was last updated by  Hillel Coren 6 months, 1 week ago.

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  • #11275

    mbisesar
    Participant

    Hi there,

    Not sure if this is a known issue. I just installed the latest version of IN v4.0.1 (White labeled) and when clients click the “Recover your password” link from a new browser session they get the error message “Your session has expired. Please click the link in your email again.” Additionally, customers are confused because they didn’t enter their email address and no email is received.

    Thanks!
    Mahesh

    #11283

    Hillel Coren
    Keymaster

    This should be fixed in our next major release.

    #11285

    mbisesar
    Participant

    So you know when that it planned for considering this version was just released. This seems like a major bug to leave for a major release update.

    #11291

    Hillel Coren
    Keymaster

    We try to create new releases every 4 to 6 weeks.

    We’ll consider including this change with a minor release.

    #19064

    Flatlandingking
    Participant

    Is there an expected timeline for when the next major release will be out that fixes this issue? THanks!

    #19065

    Hillel Coren
    Keymaster

    Are you seeing this error in v4.5.9?

    #19066

    Flatlandingking
    Participant

    … I will assume so. I am on the hosted version. I couldn’t locate a version number….

    #19067

    Hillel Coren
    Keymaster

    It may be related to cookies, have you tried testing using a different browser

    #19069

    Flatlandingking
    Participant

    I had not. But to your implied suggestion I just tried a new browser on the same computer… same result. I tried this on a new computer that I had not yet previously used for invoiceninja… same result. The session has expired. I can confirm everything is completed within minutes of receiving the reset link. Thanks!

    #19074

    Hillel Coren
    Keymaster

    Are you opening the invoice link and the reset link in the same browser?

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