Home Forums Support Recurring Invoices Not Being Produced

This topic contains 7 replies, has 2 voices, and was last updated by  WhatNoWebsite 3 months, 1 week ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #17388

    WhatNoWebsite
    Participant

    I have a client with the following recurring invoice which for some reason did not produce this morning:
    http://prntscr.com/lt5e27

    I also checked and I have the following cron jobs set:
    http://prntscr.com/lt5ekj

    Then I opened the recurring invoice and saw this:
    http://prntscr.com/lt5euy

    So all appears to be setup but the invoices are not running.

    Any suggestions…?

    #17389

    Hillel Coren
    Keymaster

    Maybe it’s a timezone issue, you may want to run the cron later in the day.

    #17390

    WhatNoWebsite
    Participant

    Thanks Hillel

    I thought of that and cjhecked, the timezone is set correctly on the server, it’s UK time.

    #17391

    Hillel Coren
    Keymaster

    I think the app expects the server to be using UTC

    #17392

    WhatNoWebsite
    Participant

    OK, well as this is shared hosting space I don’t know how I might achieve this. Any suggestions…?

    #17398

    Hillel Coren
    Keymaster

    Running the cron later in the day may help.

    #17402

    WhatNoWebsite
    Participant

    Thanks Hillel

    I’ve tried that and also added an email address to send a report and it’s not even doing that to say nothing happened.

    #17403

    WhatNoWebsite
    Participant

    OK, seems I fixed it.

    Solution was here:

    setting up cron

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.

Posted in: