Home Forums Support Recurring invoices not following "Start Date"

This topic contains 2 replies, has 2 voices, and was last updated by  SemoTech 3 weeks, 2 days ago.

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  • #23809

    SemoTech
    Participant

    Running White labeled Self-Hosted v4.5.17 and have an issue with dates on a recurring invoice.

    A new recurring invoice was created today (3/4/2020) for a past starting date of Jan 26,2020, but the “Send Next: Mar 4, 2021” & “Due Next: Apr 3, 2021” dates are tied to today’s date (3/4/2020).
    See screenshot here: https://www.screencast.com/t/RUupQn9AV09E

    1 – Why is the Start Date not respected?
    2 – Should the dates not have both been Jan 26 2021?
    3 – Is there a way to change the “Send Next” & “Due Next” dates to match the “Start date” automatically, and for this invoice manually so it does not have to be re-created?

    Thank you!

    #23821

    Hillel Coren
    Keymaster

    1 – The app won’t back date invoices, the start date is only respected if it’s set to a date in the future
    2 – The invoice date is always set to the date the invoice is created
    3 – You can change the start date to the next date the invoice should be sent to update the schedule

    #23877

    SemoTech
    Participant

    Thank you!

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