Home Forums Support Self-hosted, "Something went wrong" when inputting a new Credit Card

This topic contains 2 replies, has 2 voices, and was last updated by  clakmurrick 3 weeks, 2 days ago.

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  • #18808

    clakmurrick
    Participant

    Hi! I have been receiving the “Something went wrong” screen when attempting to submit new credit card details from the customer portal on my instance of Invoice Ninja. I get no errors anywhere else on my instance. I had the issues before I updated from 4.5.3, and the issue remains after updating to 4.5.9.

    I’m running PHP-7.3, nginx version 1.14.2, and MariaDB server version: 10.1.37-MariaDB-3

    Here’s the latest relevant output from storage/logs/laravel-error.log:

    [2019-01-30 21:50:15] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":1,"is_console":"no","is_api":"no","db_server":"mysql","url":"client/statement"} []
    [2019-01-30 21:51:25] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":3,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 21:51:31] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":4,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 21:51:37] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":5,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 21:51:39] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":6,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 21:53:06] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":7,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 21:55:15] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":0,"account_id":0,"user_name":"","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":2,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 22:06:09] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":2,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 22:07:05] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (Linux; Android 9; Pixel 2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.99 Mobile Safari/537.36","locale":"en","ip":"64.46.167.174","count":6,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 22:22:47] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":9,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/mbko9yxux1fltsymrhgbxaddjlv8yczl"} []
    [2019-01-30 22:24:01] production.ERROR: ***ErrorException*** [0] : /var/www/pay.clak.io/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php [Line 1229] => compact(): Undefined variable: operator  {"context":"PHP","user_id":1,"account_id":1,"user_name":"Clark Merrick","method":"GET","user_agent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/71.0.3578.98 Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"47.188.41.144","count":11,"is_console":"no","is_api":"no","db_server":"mysql","url":"view/sgydorrbrqk9mzytkyavsmt6gumakbgu"} []
    

    Thank you!

    • This topic was modified 3 weeks, 2 days ago by  clakmurrick. Reason: The log section did not contain everything from the log
    #18832

    Hillel Coren
    Keymaster

    It could be from using PHP 7.3, I’d suggest checking if using 7.2 fixes it.

    #18833

    clakmurrick
    Participant

    I’ll take a shot at it. Thanks!

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