Home Forums Support [Self Hosted] Was working great, then *poof* gone?

This topic contains 3 replies, has 3 voices, and was last updated by  CadmiumTelluride 1 month ago.

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  • #22232

    cengelhardt
    Participant

    I’ve been using Invoice Ninja now for a while (self hosted), and absolutely loving it. My issue is a while back I suddenly couldn’t access Invoice Ninja at all, every link or page just leads to a 404 error. As far as I know nothing changed, so I backed up the database and installed a fresh copy and still nothing. I’ve been beating my head against the wall trying to get this to work (ideally before my white label was up, which has long passed).

    #22236

    Hillel Coren
    Keymaster

    Sorry, hard to say. Was anything changed?

    This seem more likely to be an issue with the server than the app.

    #22248

    cengelhardt
    Participant

    Yeah just before I lost the ability to see anything on that sub-domain I was going back and forth with my hosting provider’s support team. Looks like I get to have some phone calls with them again.

    I was kind of afraid this was the case, as I have no clue what they messed with.

    #22252

    CadmiumTelluride
    Participant

    Yep, *poof* is the correct technical term. I’m testing self hosting on windows localhost and my *poof* left me with a sad hollow feeling. It important to note that the subsequent error messages indicated the *poof* included some files from the XAMPP php folder. This only happened once and while I could not pinpoint the exact cause i do have a short list for my guesses:

    1.Abrupt termination of the Apache processes. (eg. killing the task manually; going nuts with Apache restarts or similar)
    2.A trigger happy anti-virus program

    If i had to choose I’ll go with #1.

    So, you might try reinstalling your php and/or related hosting packages. Hope this helps in some way.

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