Home Forums Support Switching to pro plan

This topic contains 2 replies, has 2 voices, and was last updated by  paroiron 5 months ago.

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  • #21283

    paroiron
    Participant

    Hi,
    I’m using Invoiceninja for 8 months now, and I’m very pleased with it. I’m self hosted, but despite hours of testing and tweaking I still struggle to send emails with phantomJS, what a pain. I’m considering switching to a pro plan, but did not received a response to my email, so I’m trying to get my answers here :
    – If I switch to a pro plan will I be able to import custom templates, custom fields, data and settings to your app ?
    – How are backups managed ? Is there a way for me to backup my data locally ?
    – What are your uptime/downtime stats ?
    Thank you !
    Kind regards,
    Pierre-Antoine Roiron

    #21285

    Hillel Coren
    Keymaster

    – If I switch to a pro plan will I be able to import custom templates, custom fields, data and settings to your app ?
    > You can transfer most of your data using the JSON import/export, check the help in the app to see what’s included/excluded.

    – How are backups managed ? Is there a way for me to backup my data locally ?
    > You could use a tool like PieSync to auto-backup your data.

    – What are your uptime/downtime stats ?
    > Approximately 3 9’s uptime, we have scheduled maintenance on some Sundays.

    #21295

    paroiron
    Participant

    Thank you for that quick answer. I will test json import/exports from my self hosted to a free account, and will sure look into Piesync.

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