Home › Forums › Support › White Label License invalid? This topic contains 6 replies, has 2 voices, and was last updated by Hillel Coren 3 weeks, 3 days ago. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts May 2, 2020 at 8:04 pm #24581 proconsultingnjParticipant Hello, I just purchased a white label licence and when I went to apply the key it said it was invalid. May 2, 2020 at 8:09 pm #24582 Hillel CorenKeymaster Which version of the app are you using? May 2, 2020 at 8:10 pm #24583 proconsultingnjParticipant 5.0.4 May 2, 2020 at 8:11 pm #24584 proconsultingnjParticipant Im sandboxing it alongside my production version that is running 4.5.17 May 3, 2020 at 8:26 am #24585 Hillel CorenKeymaster The license was applied too many times so was invalidated, I’ve reset it for you. May 3, 2020 at 2:21 pm #24591 proconsultingnjParticipant Hi Hillel, I tried to apply the license and it just goes back to the page with no confirmation that it was applied. I tried to enable modules and they are still grayed out. May 3, 2020 at 2:27 pm #24592 Hillel CorenKeymaster The modules are grayed out because they aren’t yet implemented. You’ll need to check the client portal to see if the white label license was applied. Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic.