Home Forums Support White Label License invalid?

This topic contains 6 replies, has 2 voices, and was last updated by  Hillel Coren 3 weeks, 3 days ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #24581

    proconsultingnj
    Participant

    Hello, I just purchased a white label licence and when I went to apply the key it said it was invalid.

    #24582

    Hillel Coren
    Keymaster

    Which version of the app are you using?

    #24583

    proconsultingnj
    Participant

    5.0.4

    #24584

    proconsultingnj
    Participant

    Im sandboxing it alongside my production version that is running 4.5.17

    #24585

    Hillel Coren
    Keymaster

    The license was applied too many times so was invalidated, I’ve reset it for you.

    #24591

    proconsultingnj
    Participant

    Hi Hillel, I tried to apply the license and it just goes back to the page with no confirmation that it was applied. I tried to enable modules and they are still grayed out.

    #24592

    Hillel Coren
    Keymaster

    The modules are grayed out because they aren’t yet implemented.

    You’ll need to check the client portal to see if the white label license was applied.

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