Home Forums Support White label Self Host

This topic contains 23 replies, has 9 voices, and was last updated by  Hillel Coren 3 months ago.

Viewing 24 posts - 1 through 24 (of 24 total)
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  • #542

    Anonymous

    Hi

    Just wondering about the Self Hosted White Label setup? Is that fee additional to the licence that I originally got with my self hosted licence?

    #543

    Hillel Coren
    Keymaster

    Yes, the white-label is an optional add on with a separate fee.

    #544

    Anonymous

    Cheers! I just purchased it!

    Regards
    Will

    #545

    Hillel Coren
    Keymaster

    Thanks for the support!

    #744

    Anonymous

    Hi Coren,
    Great job done so far.

    I’m interested in the White-labeling, how much does it cost?

    Also if I want to integrate a different payment gateway from the available ones, how do I go about it?

    Thank you.

    #747

    Hillel Coren
    Keymaster

    The white label license is $20 and can be purchased from within the app.

    We use OmniPay (https://github.com/thephpleague/omnipay) to support our payment integrations. If you wanted to add a payment gateway you’d want to see if you can find an OmniPay driver for it.

    #878

    juancho
    Participant

    I just purchased a white label license for my self host install, but I can’t find instructions on how to install it ? the email only says:

    Thank you for your payment of $20.00.

    Softaculous install license: xxxxxxxxxxxxxxxxx

    Where should I put it ?

    #879

    Hillel Coren
    Keymaster

    Hi,

    I’ve emailed you the instructions.

    Thanks

    #2165

    thomasjpatterson
    Participant

    Hello Hillel, can I get those instructions as well. I accidentally bought a Softaculous license instead of a white label license.
    Thanks!

    #7494

    icecappacino
    Participant

    Hello Hillel,

    I too have purchased a yr. license and although I got the receipt I am yet to receive a license key

    My transaction id is 44U13585AX397070L

    **UPDATE**

    Never mind just got the follow up email

    #9434

    AccessWeb
    Participant

    Hi,

    My license is valid untill december 02, 2017… does it auto renew or should I buy a new one right now?

    Thanks in advance.

    #9435

    Hillel Coren
    Keymaster

    Self-host licenses don’t renew, you’ll need to purchase a new one.

    #9437

    AccessWeb
    Participant

    Hi Hillel! Thanks for the response..

    Since it doesn’t auto renew and the license is still valid for couple of days I don’t have any link to renew it before it expires.. can this be done somehow before expiration?

    Thanks!

    #9438

    Hillel Coren
    Keymaster

    There should be a link in the footer of the page, is it not there?

    #9439

    AccessWeb
    Participant
    #9440

    Hillel Coren
    Keymaster
    #9441

    AccessWeb
    Participant

    That solved it! Thanks!

    #9442

    Hillel Coren
    Keymaster

    Great to hear, thanks for letting us know!

    #12806

    dpdpkpcom
    Participant

    Hi there

    I’ve renewed my white label license, but it still says it’s expiring in 3 days ?

    Is there anything I need to do ?

    Might be an idea (if there is) to mention it in the receipt PDF, or send an email with instructions.

    Thanks

    dp

    #12807

    Hillel Coren
    Keymaster

    The license should be shown on the invoice.

    If you didn’t receive it or it isn’t listed please email [email protected].

    #21328

    jbm_
    Participant

    Hi Hillel, I had some problems renewing my White Label License today. I managed to work around it for now, but you may want to look into it.
    Today was the very last day my license would expire, earlier this week there was a renewal link in the footer, but that one was gone today. I triggered the renewal by running buyWhiteLabel() in the console, and applying the license via the link mentioned above (/dashboard?license_key=YOUR_LICENSE&product_id=3).
    I have a second instance which is about to expire in 5 days on which I probably can reproduce the problem (or test a quick fix), let me know if you need any more information.
    Thank you for this great affordable tool!

    #21329

    Hillel Coren
    Keymaster

    Can you explain the problem, are you not able to buy a new license?

    Are you’re using the latest version of the app?

    #21336

    jbm_
    Participant

    I’m sorry, I was incomplete. Let me start over.

    I had a White Label License which was valid until today (15-07-2019).
    Earlier this week, there was a renewal link in the footer, but due to a busy schedule I didn’t renew it yet.
    Today, when I wanted to renew the License, there was no renewal link in the footer (and since the License was still valid, there was also no “buy” or “upgrade” link in the “Plan Status” panel).
    I was using version 4.5.5, and updated to the latest version (4.5.13) but the problem persisted.
    I noticed in this change the link was supposed to call buyWhiteLabel(), so I manually called it from the console. This redirected me to the invoice, which gave me my new key after making the payment.
    Without the renewal link in the footer, there was also no path to apply my new key, which I was able to solve by using the method you mentioned above. (/dashboard?license_key=YOUR_LICENSE&product_id=3)

    In short: The problem seems to be that when there are 0 days left on the License, there is no appropriate path to renew the license.

    #21337

    Hillel Coren
    Keymaster

    Thanks for the details!

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