Home Forums Support Wrong pricing for annual payment

This topic contains 1 reply, has 2 voices, and was last updated by  Hillel Coren 1 month ago.

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  • #22986

    Yoav
    Participant

    My pro plan is supposed to renew tomorrow and before it does, I want to lock in the current rate with an annual plan before Januar 1st as per your email and post here in the forum. However, the system already applies the 2020 rates. I contacted [email protected] and was ist told that “for new users the new price is in effect”, but I’m not a new user. Can this be fixed on my side or does it need to be fixed on your side?

    #22987

    Hillel Coren
    Keymaster

    I’ve tagged your email for my partner who should reply soon.

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